AS9100 Aerospace Quality Management Systems

On-line Foundations and Internal Auditor Course for: AS9100, AS9110, AS9120, Quality Management Systems (QMS) for Aerospace

The AS9100 D Quality Management System is based upon the ISO 9001:2015 quality management system requirements and specifies additional requirements for a quality management system for the aerospace industry.

The additional aerospace requirements emphasize that the quality management system requirements specified in this standard AS9100 are complementary (not alternative) to contractual and applicable law and regulatory requirements.

Learning objectives

  • To understand the implementation of an Aerospace Quality Management System (AQMS) in accordance with AS9100C
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
  • To understand the relationship between the components of an AQMS and the compliance with the requirements of different stakeholders of an organization
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining an AQMS as specified in AS9100C
  • To acquire the necessary expertise to manage a team implementing AS9100C
  • To develop the knowledge and skills required to advise organizations on best practices in the management of quality
  • To improve the capacity for analysis and decision making in the context of quality management
  • To prepare an organization for an AS9100 audit

Course Agenda

Module 1: Introduction to an Aerospace Quality Management System (QMS) concepts as required by AS9100

  • Introduction to management systems and the process approach
  • Fundamental principles of Quality
  • Presentation of the standards  ISO 9000 and quality framework
  • Understanding the requirements of AS9100C clause-by-clause,
    • Quality Management System
    • Management responsibility
    • Resource management
    • Product/Service realization
    • Measurement, analysis and improvement

Module 2: Initiating a AQMS project based on AS9100

  • Selection of the approach and implementation methodology
  • Creation of quality team
  • Definition of the scope
  • Definition of quality policy and objectives
  • Identification and analysis of customer needs and requirements

Module 3: Implementing a AQMS based on AS9100

  • Implementation of a document management framework
  • Development of a training & awareness program and communicating about the Quality
  • Resource management processes (human resources, infrastructure and work environment)
  • Product/service realization processes
  • Purchasing process
  • Operations management of a AQMS

Session 4: Controlling, monitoring and measuring an AQMS

  • controlling and monitoring a QMS
  • Measurement of customer satisfaction
  • AS9100 internal Audit
  • Management review of a QMS
  • Implementation of a continual improvement program
  • Preparing for an AS9100 certification audit
  • Plan for registration with the certification body

This International Standard AS9100 specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.

AS9100 was released in October, 1999, by the Society of Automotive Engineers and the European Association of Aerospace Industries. AS9100 is a widely adopted and standardized quality management system for the aerospace industry.

Prior to the adoption of an aerospace specific quality standard, various corporations typically used ISO 9000 and their own complementary quality documentation/requirements, such as Boeing’s D1-9000 or the automotive Q standard. This created a patchwork of competing requirements that were difficult to enforce and/or comply with. The major American aerospace manufacturers combined their efforts to create a single, unified quality standard, resulting in AS9000. Upon the release of AS9000, companies such as Boeing discontinued use of their previous quality supplements in preference to compliance to AS9000.

During the rewrite of ISO 9000 for the year 2000 release, the AS group worked closely with the ISO organization. As the year 2000 revision of ISO 9000 incorporated major organizational and philosophical changes, AS9000 underwent a rewrite as well. It was released as AS9100 to the international aerospace industry at the same time as the new version of ISO 9000. AS9100 Revision C was released in January, 2009.

The IAQG Sanctioned Aerospace Auditor Transition Training was released May 1, 2010. The International Aerospace Quality Group (IAQG) is a cooperative global organization of companies providing aviation, space and defense products and services. The IAQG is committed to achieving significant performance improvements through the development of standards, industry oversight and guidance materials for use throughout the supply chain.

The IAQG is sponsored by three bodies and three sectors:

  • SAE (Society of Automotive Engineers)
  • ASD (Aerospace and Defense Industries Association of Europe)
  • SJAC (Society of Japanese Aerospace Companies)
  • Americas (AAQG) – North, Central & South America
  • Europe (EAQG) – Europe, Middle East, Russia & Africa
  • Asia-Pacific (APAQG) – Asia and Oceania
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